There
have been a series of incidents where schools postponed paying
teachers their final pay and severance until the last
day
of school. In fact, some schools even hold-off until teachers
have returned to their country of origin to transfer funds.
This practice has lead some teachers to never receive their money.
In other words, the school stalls until it's too late for teachers
to
have any recourse.
Some
schools purposely mislead teachers, telling them
they must give up their visa at an early date. In the UAE,
and other Gulf nations, when
you surrender your visa you also sign a document saying you have
been paid in full and owed nothing by your employer. How convenient
for the schools--you signed that you have been paid when in fact
you have not!
Our
contact spoke with Legal Advisors at the Ministry of Labor and
learned some very useful information about final pay and visas.
If you are working
in the UAE and suspect you may not get all
that is coming to you, you'll want to know your rights. It
seems there has been quite a bit
of abuse
by schools in the UAE and the MoL is taking it seriously.
Here's the word: You do not have to sign any documents
to receive your pay and do not have to cancel your visa until
you are compensated. In fact, both of
these acts would be violations and you could be fined for doing
so. The legal advisor explained that
if your contract says your school does not have to pay you until
the last day of
school,
you must wait until then, but if you do not receive payment
that day, then call the MoL immediately. Our contact reports
that the Legal Advisor stated he would personally come
to the school to ensure that teachers were paid
promptly.
We also learned that you do not
have to sign to cancel
your visa. The visa is the school's responsibility
and if they want to wait until the end to pay teachers
and
not leave them enough time to correctly sort
out affairs, then it's not right that a school should
expect help from teachers in sorting out their
visas. If you do not sign, the school will not be able
to
replace your visa for a few years. You should be able to use
this to negotiate full payment at a reasonable date.
You would think that the practice of cheating
teachers out of final pay checks, shipping and travel reimbursement
occurs only in a one or two isolated incidences. The fact is,
the practice is related in quite a number of reviews on the ISR
web site.
Thinking these things only happen to other
people allows these practices to persist. Take a tip from
the labor unions in the United States--organize and
stand
together
to ensure
your
school
acts
within the law. It appears there is accountability!
More
About Collecting Your Money in the UAE,
Plus Phone the Numbers of Labor Ministers in Your Area
Our
previous article (above) brought inquiries
from UAE teachers who wanted more information about
the legality of their schools requiring them to
surrender
their visas before receiving final pay checks and travel and
shipping allowances. The concern is that upon surrendering
a visa
in the
UAE
you must
sign that
all money due you from your employer has been paid in full.
Imagine what a dishonest school might do!! More than one has
done it
already!!!
We
decided to contact the Ministry of Labor directly for clarification.
To date, we have written twice through their "contact
us " link
and so far no reply. We also tried to post our questions to
the Ministry of Labor's FAQ page, but it's not functioning.
The MOL does offer a live chat option on their web site, but
the page continually notifies us of the need to activate our
cookies. Our cookies are activated and the live chat page
still fails
to function. We tried with two different computers and three different browsers.
Our
next step was to make phone contact. Our UAE contacts had called
the MOL. After considerable searching of the government web
site we found a list of phone numbers for the various Labor
Ministers stationed around the country. The first number (below)
wasn't functioning. So, we tried the next. It rang and rang
and and no
one answered even though the web site boasts
services are available until 7pm. We
were calling at 4pm UAE time and figured maybe everyone
was in a meeting. We decided to call back the next day, and
earlier. This we did and again found the Abu Dhabi number still
out of order and the Dubai number endlessly ringing with
no answer. We then dialed the next 5 numbers on the list
and no one picked-up.
Although we were yet unable to contact any
one at the MOL by email or phone, we did find the following reassuring
statement on the their web
site.
Dear customers..
MOL is pleased to inform that our customer service timing have been extended
to 11 hours. The new timings are 8:00 AM to 7 PM
In the fast world of data and information
transmission, a vital ministry like the Ministry of Labor
cannot separate itself from the constant expansion of the
e-services.
To adminster the labour market in the
country with high efficiency and to cater for improving
and developing the labour market within the framework of
supporting the development efforts and achieving stablity
for the nationals. This is done through creating the work
environment distinguished by its efficiency and higher
quality and social integrity to achieve the balance between
the interests of the workers, employers and the society
as a whole. |
In all fairness, everyone could have
been out to lunch when we called. So we waited until
the next day and began calling again.
Based on our calculations it
was
3 pm
in
the UAE
when we
called. Still no answer.
Below is a list of phone numbers for
the Ministry of Labor offices located around the UAE. We
hope you have good luck in making contact as did the teachers
that
emailed us the visa information for our previous article. If
you are able to make contact and have some information to share,
please be sure to contact us.
For some insight into the
legal system in the UAE, you
may want to review Dr. Spilchuk's April '09 column:
,,,,
Ministry of Labor Phone Numbers |
| Place |
FAX No. |
Telephone No. |
Box No. |
| Ministry of Labour - Abu Dhabi |
+9712 6665889 |
+9712 4183888 |
809 |
| Ministry of Labour - Dubai |
+9714 2668967 |
+9714 7023333 |
5025 |
| Labour office - Ajman |
+9716 7400555 |
+9716 7400444 |
881 |
| Labour office - Umm Al-Qiwain |
+9716 7662426 |
+9716 7660159 |
6 |
| Labour office - Ras Al Khaima |
+9717 2335584 |
+9717 2337000 |
116 |
| Labour office - Al Fujaira |
+9719 2229340 |
+9719 2243888 |
222 |
| Labour office – Khor Fakkan |
+9719 2386484 |
+9719 2383922 |
9990 |
| Labour office - Kalba |
+9719 2774276 |
+9719 2777956 |
123 |
| Labour office - Al-Ain |
+9713 7629777 |
+9713 7629999 |
1005 |
| Labour office - Bedaa Zaid |
+9712 8841330 |
+9712 8841412 |
50017 |
| Labour office - Dalma |
+9712 8781187 |
+9712 8781134 |
123 |
| Labour office - Sharjah |
+9716 5660369 |
+9716 5669777 |
301 |